Te Kāinga Te Pu is the third building in Wellington City Council’s affordable rental programme.
Viewings are are now open for this building. Contact us to arrange a viewing.
Te Kāinga Te Pu offers 74 brand new, two and three bedroom apartments, in a range of sizes and prices, providing more options for Wellingtonians to make a home in the city.
As well as the Te Kāinga rentals, the Te Pu building includes 32 homes which will be leased by the Council’s City Housing service for its tenants.
There are apartments to suit couples, families and flatmates in Te Kāinga Te Pu. It has 74 apartments, a mix of 2 & 3 bedrooms, that include:
Te Kāinga Te Pu is a 13-storey apartment building, located at 180 Willis Street, Wellington. The guide below is intended to help you to live well and make the most of your new home.
If you have any questions, maintenance needs or just want to talk with us about your apartment, you can do this by:
Email us at [email protected] – we aim to respond to any enquiries as soon as possible or within two working days’ time at the latest.
For urgent issues such as maintenance, you can call us on 04 499 4444, our customer service team will be able to help, or put you in touch with someone who can.
Getting around and car parking
There is no car parking at Te Kāinga Te Pu, but there is plenty of paid on-street parking for short periods of time. There are also several car parking buildings within a short walk if you need to park a vehicle for a longer period of time.
If you don’t have a car, you can easily get around by bus, or walk if you’re not going far.
For your security, the external doors have an electronic door entry system so that only authorised people can enter the building.
An intercom system allows you to let your visitors into the building and give access to your floor from your apartment. Your keys open only your own apartment.
Please note that costs will be incurred for any lost keys or fobs or assisting tenants who are locked out.
Every apartment has smoke alarms, sprinklers and a fire alarm system for your safety. The alarms and sprinklers are extremely delicate and are not to be touched or tampered with. Care needs to be taken not to knock these with furniture or large items.
The fire safety system will be explained to you as you move in and there is a copy of the fire safety scheme located on the rear of your apartment door.
Te Kāinga Te Pu is a smoke free building. There is no smoking or vaping permitted anywhere inside the building. If you do smoke, please do this outside, well away from doors and windows.
Rubbish and recycling bins are located on the ground floor. Tenants are responsible for bringing down household rubbish and recycling. You are encouraged to recycle and should separate your recycling into the appropriate bins.
If you have large items that you need to dispose of, you will need to arrange this yourself. Please do not leave large items for disposal in the corridors or rubbish room. Costs for the removal of any such items may be incurred by the tenant
If you’ve not lived in an apartment before, you might notice that noise travels. Please be mindful of your close neighbours and ask your visitors to do the same. Please do not let anyone into the building you don’t know.
If one of your neighbours is causing an excessive amount of noise, as a first step we recommend you knock on the door and ask them to reduce the noise levels. Often a friendly word is all that is required.
If this is unsuccessful, you can contact Wellington City Council’s Noise Control team on 499 4444 . They will need your contact information, and you will need to provide them with access into the building
Te Kāinga Te Pu is a pet free building. Animals are not permitted in the building.
If there are any faults or maintenance needs for your apartment. Please contact us as soon as possible so these can be fixed.
If it’s not urgent, please email us at [email protected]We will acknowledge your request and get back to you as soon as possible.
For urgent maintenance needs, please phone us straight away so we can get it fixed. You can call us on 04 499 4444.
Urgent items include anything where water is leaking or loss of services such as hot water, the lift not working etc.
Your apartment comes with the following appliances which are detailed in your Tenancy Agreement:
If you need help to use your appliances, we can email you the user guides, please email us at [email protected] to request these.
These appliances are the tenant’s responsibility to clean and use as per their intended purpose.
Each apartment is supplied with its own electricity metering. When moving in, please contact your preferred electricity retailer to set up your account. The ICP/meter details for your apartment will be supplied to you.
Each apartment has a mailbox located on the ground floor, by the entrance. You will receive a key to your mailbox. Requests for additional or lost keys will incur a charge.
If you are expecting a parcel or other delivery, please make arrangements with your courier to ensure someone is home to receive the delivery. Couriers are able to use the door entry system in the same way as your visitors.
We would like to come and visit you around six weeks after you move in. This is to check you have settled in to your new home and have found everything you need in the apartment and wider building.
This also gives you an opportunity to ask us any questions or let us know about anything you are concerned about. We will contact you about this visit to arrange a suitable time.
We will carry out a tenancy inspection around 6 months after you move in and six months thereafter. This gives us an opportunity to see that everything in your apartment is in working order.
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